So, you’re probably wondering how it all works and what is it going to cost me?

Working with Stone Moor Business Services is really simple. All of our services (with the exception of proofreading / copy editing / copywriting) are charged at an hourly rate. Perfect for businesses who only require support a few hours per month, our support is there for when you need it the most.

Our standard rate is £25 per hour.

Transcription services are based on the length of the audio recording and are charged at £1.50 per audio minute.

All of our work is time tracked using online time tracking software and at the end of the month, the time spent on your tasks that month is totalled and invoiced. To ensure that you know how your money is being spent, we provide a detailed timesheet with your invoice.

 

Are there any discounts available for bulk hours?

We like to keep it as simple as possible to work with us, so there are no minimum contracts, no retainers, just cost effective solutions for your business. If any of our clients use 20 hours of our support in one month, we automatically apply a discount of £3 per hour to their invoice for any additional hours. This means that hours 1-20 are charged at £25 per hour. Hours 20 and above are charged at £22 per hour.

 

Specialist Services and Projects

Priced per job, if you need assistance with a specialist service or other project work, please do get in touch to discuss your requirements. A quote will be provided for the work once a full information gathering exercise has been completed.

How do I know that my data is safe with you?

We take data protection very seriously. So seriously that we’ve dedicated a whole page to the subject!

Click here to read about our data protection information.

 

Our Terms

Our standard office hours are Monday to Friday, 9am to 5pm (excluding bank holidays). Work required outside of those hours can be completed by arrangement but will incur additional costs.

Printing, postage and any other expenses will be charged at cost, as agreed in advance with the client.

Mileage will be charged at 45p per mile for onsite work, if location is more than 15 miles from our base in Lincoln.

Our payment terms are strictly 14 days form the date of the invoice and payment can be made by BACS or cash.

Please contact us for full details of our terms and conditions.